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COVID-19 Community Update

Due to COVID-19 and protecting our valued residents and employees, effective immediately the following protocol has been implemented.

All currently scheduled work orders for routine or non-urgent items will be rescheduled until social distancing requirements are lifted in order to implement new protocols.  Our staff will be reaching out by phone or email to confirm whether or not someone in the household is ill or otherwise experiencing flu or virus-like symptoms as having a fever or experiencing respiratory symptoms. If someone in the household is sick and/or experiencing such symptoms and the work order is non-urgent, we will ask to reschedule repairs for after the household is well again and as recommended by state and federal authorities.

If you or another member of the household has been diagnosed with COVID-19, or is suspected of being infected, PLEASE CONTACT CDC https://www.cdc.gov/ TO FOLLOW THE INSTRUCTIONS. Please advise the manager.

The health and safety of our valued residents and employees comes first. Due to COVID-19 the Leasing Office will be closed until further notice. The Laundry rooms will remain open. We have many ways to communicate virtually including e-mail, phone, text and our online portal available via our website.

Call us at: (805) 495-5005

E-mail us at: [email protected]

RESIDENTS CAN LOG ON TO THE RESIDENT PORTAL FOR PAYMENTS & WORK ORDER REQUESTS

Resident Services